FAQs - For Attorneys

Upon receipt of the claim our staff reviews the claim for completeness and then processes the claim for payment. Claims are paid at the end of each week.

TLPP Participating Attorneys meet the needs of people who believe they cannot afford an attorney and do not know how to find an attorney.

Every client may be eligible for benefits according to their plan year and or usage of the plan. The plan year can be calendar or according to each group the member is assigned to. Please contact us to confirm eligibility and obtain a confirmation number. The purpose to obtain eligibility is to confirm the benefit is available and the member is covered. Email us at eligibility@tlpp.org.

After you have confirmed eligibility and obtained a confirmation number, the claim can be submitted for payment after the services are rendered. TLPP finalizes and issues payment of claims within 5-10 business days of receipt. Payments are issued every Friday and most often you may receive your payment by Monday. Submit your claims by email: claims@tlpp.org, or fax (512) 327-0163.

Attorney Services is available to provide you one-on-one services and to ensure your needs are met. Contact us when you need claim form replacements, assistance on filing your claim, questions about covered services, claims status, updating your attorney profile, and anything related to your practice. Attorney Services is available to you for support and assistance, please contact us at Mary Regalado-Poole at mpoole@tlpp.org or call us at (512) 327-1372 x115.

TLPP Participating Attorneys agree to accept the payment in full for Covered Services rendered to a Members and shall not make any additional charges to the Participant for such Covered Services.