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General FAQS

Q: How does the Plan work?

A: Members pay a low monthly premium or one-time discounted annual premium and seek legal services from an attorney when needed.  Members have the freedom to choose from among the 900 TLPP Panel of Attorneys or from among any of the other 85,000 licensed attorneys in the State.  TLPP Panel Attorneys, who are the same licensed attorneys that anyone may hire, assist our members with their legal issues just as they would any of their other clients and bill TLPP directly.  So TLPP members receive the same legal help without having to pay the attorney fees.

Q: How do I enroll?

A: Submit a completed membership application to our mailing address or fax the application to (512) 327-0163 or scan and email the application to members@tlpp.org. If your Member Group joined with its own payroll deductions, your employer will hold open enrollment sessions and staff may enroll at that time.

Q: Do I need to fill out an application each year?

A: No. Your initial application is all TLPP needs and is good for the length of your membership.

Q: Can I enroll/apply online?

A: You may complete an application online via our website. www.TLPP.org

Q: Are spouses and dependants eligible to enroll?

A: Yes, TLPP membership is available to spouses and dependants (up to the age of 25).

Q: What if I know someone that would really benefit from the TLPP program but they don’t work for an employer that’s an existing Group Member?

A:  TLPP created an Individual Plan so any Texan is now eligible to join.  Please direct him or her to complete an application online or have them contact Stephanie Dodge Smith at (512) 327-1372 or ssmith@tlpp.org.

Q: How do I find a TLPP Attorney?

A: Members may use the TLPP Attorney Finder database to find an attorney. The TLPP Attorney Finder is located on the homepage of the TLPP website: www.TLPP.org. Members may also contact a TLPP Member Services Specialist for assistance.

Q: Who should I contact if I have questions about my membership?

A: Members should contact TLPP and ask to speak with a Member Services Specialist.  You may contact a Member Services Specialist by email at members@tlpp.org or by telephone at 512-327-1372.

Q: I’m enrolled, but I’ve never used the TLPP program? Do you think I should cancel my membership?

A: No. The misconception with any insurance plan is assuming that the plan “isn’t working” because a member/policyholder isn’t “using” it. Legal protection is just as important as protecting your health, your retirement, your home or car. We often assume an insurance plan isn’t working when in actuality it is working simply by being in place.  Also, there are proactive ways to “use” the Plan, such as meeting with an attorney to avoid identity theft or preparing your Estate Planning.

Did You Know?

  • All of the 14 areas of law TLPP offers coverage in is available to members once per plan year.
  • The online TLPP Attorney Finder is the easiest way to search for an attorney in your area.  The TLPP Attorney Finder is located on the TLPP homepage.
  • Members may go “out of network” yet still be entitled to reimbursement. Please refer to the Summary Of Benefits.
  • TLPP does not run credit checks on members. TLPP simply captures a member’s Social Security Number as a unique identifier and is used strictly for membership purposes.
  • TLPP is completely portable so should a member leave an organization/Group Member, he or she may remain in the Plan for life.
  • TLPP maintains and supports the attorney/client relationship and will honor all confidentiality.
  • TLPP is neither a lawyer referral nor discounted legal service.
  • TLPP is fully insured through our Broker William Gammon and Associates. As required by statute, TLPP carries General Liability (G/L), Errors and Omissions (E&O), Directors and Officers (D&O) coverage. Our outside counsel is Burnie Burner of the law firm Mitchell Williams in Austin, TX.